Privacy Policy

Introduction

SentimentEdge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sentiment analysis platform and API services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely by our payment processor)
• Communication preferences

Usage Information

We automatically collect certain information about your device and how you interact with our services:

• API usage data and logs
• Device information and IP address
• Browser type and operating system
• Access times and referring websites

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@sentimentedge.com